SharLeBel value and respect your privacy. We will not sell or share your information.
When you visit our website we may collect the information that you voluntary choose to share with us. This information may include, but are not limited to, your name, e-mail address, telephone number and physical address. When visiting our website, you might find other website links with similar interest. We are not responsible for other companies/website’s privacy policies, any of their activities or personal information collection.
We will primarily use your provided information to improve customer service to you. We reserve the right to disclose your information under limited circumstances, such as required by law or legal process, to protect our own legal rights, or to protect the public good. Whenever you are online, you run the risk that the information you give out will fall into the wrong hands. Although we implement and maintain reasonable security procedures and practices to safeguard your privacy, we cannot guarantee the security of any information you provide to us. We accept no responsibility or liability for the activities of third parties.
Terms and Conditions:
If you send us an e-mail, we can take up to 24 hours to respond. If we don’t come back to you immediately, we are busy talking to our lovely Shiitake Mushrooms.
Use of our products: We do provide instructions or usage ideas on our labels. We will also add regular recipes ad information to our website. You can also follow our blog. If you need any more information, please contact us.
Guarantees: We provide a use by date on each of our products. Please destroy it if you don’t use it before the date. We do not do mass production and therefor try to issue the freshest products possible.
Courier Services and cost: We primarily use Courier Guy for our deliveries. We are not responsible for damaged or lost deliveries. We also do not take responsibility for incorrect addresses supplied to us. On receipt of the order, we will calculate your courier cost and include it on your invoice.
Delivery time: We will try our utmost to send your order a.s.a.p. It can take up to 3 business days to prepare an order and another 3-4 business days for the delivery time. If we are out of stock of a product, we will contact you and confirm new arrangements.
Payments: By completing the order form you accept our terms and conditions. When you complete the order form, you must provide us with the correct contact information, including an e-mail address. We will issue you with an invoice with bank details. You can then do an EFT payment to our bank account. Only on receipt of payment in our bank account, we will courier your order. We will provide you with the tracking number.
Copy right: All content included on this site, including text, photos, graphics, logos, images, is the property of SharLeBel Mushrooms or its content suppliers and protected by South African and international copyright laws.
Limitation of Liability: All information on SharLeBel’s website is strictly for informational and educational purposes only. Information provided on SharLeBel’s website, is at your sole risk.